MRI scheduling for outpatient imaging centers
Cancellations happen every day. Most of those openings stay empty while other patients wait weeks for a scan. We're building a simple way to offer each opening to the patients who can actually take it.
We're not selling anything yet. We want to learn how your team handles cancellations today.
This fall we spoke with schedulers, technologists and managers at imaging centers across North Carolina. A few things came up again and again.
Many arrive right after the 24-hour reminder text. That's a day's warning, and it usually goes unused.
Most centers we spoke with have no formal way to fill a cancellation. The slot waits for a new order or a patient to call.
One scheduler told us most of her calls are patients asking for an earlier MRI. The demand is there. The match isn't.
Simple to start, with no system integration required. We're shaping it with imaging teams before it's finished.
A daily export from the system you already use. Nothing to install.
For every open slot, a short list of waiting patients who fit: authorization, scanner, contrast and nurse hours, implants.
The top matches get a text. The first to say yes gets the slot. No double-booking, and staff approve every offer.
If you manage scheduling or operations at an outpatient imaging group, we'd like 20 minutes to learn how you handle cancellations today. No sales pitch.
PEMdical is based in Charlotte, North Carolina. It was founded by Dr. Elnaz Shokrollahi, a biomedical engineer with a PhD in medical robotics from the University of Toronto, and Dr. Peyman Shokrollahi, co-founder and CTO, who works on AI for radiology.
We started by trying to predict which patients wouldn't show up. Talking with imaging teams taught us that a prediction alone doesn't fill a slot. Now we're focused on what does: getting the right patient into the right opening, in time.